Technisys acquires conversational AI innovator Kona to elevate digital banking experience
With the banking industry facing fierce competition, it is imperative for banks to find new ways to capture and retain customer engagement. Through the acquisition, Technisys plans to expand it’s next-gen digital and core banking platform’s capabilities and further redefine the customer experience.
“This acquisition continues to solidify Technisys as a core and digital banking platform leader. With Kona’s conversational AI capabilities, Technisys will continue to empower financial institutions to deliver differentiation via tailored product offerings that address the unique needs of each and every customer, dynamically, in whatever channel the customer chooses,” said Mike Santos, Technisys CEO and co-founder.
Read the full article in IBS Intelligence at this link.