Miami fintech Technisys brings artificial intelligence to digital banking with Kona acquisition

Miami financial technology firm Technisys plans to elevate its digital banking platform with its acquisition of Kona, a Uruguay-based company that uses artificial intelligence technology to improve customer experiences.

Technisys has secured $64 million in funding from investors, including Riverwood Capital and Endeavor Catalyst, since its founding in 1999. The company’s Cyberbank platform supports cloud-ready back-office operations and customer experience interactions for digital banks.

“With Kona’s conversational AI capabilities, Technisys will continue to empower financial institutions to deliver differentiation via tailored product offerings that address the unique needs of each and every customer, dynamically, in whatever channel the customer chooses,” Technisys co-founder and CEO Mike Santos said.

Read the full article in the South Florida Business Journal.