The banking industry is facing a great digital challenge and, at the same time, a wave of tech companies that are ready and willing to irrupt in any and every aspect of banking. Additionally, ever-changing customers expect more and more each day. Those banks that fail to keep up with disruptors may find themselves permanently and fatally left behind.
What’s going on with the banking industry in Latin America and the Caribbean? In an effort to better understand the banking landscape in Latin America, Miami-based Technisys and GMIx, a program from Stanford University, carried out a study in 11 Latin American countries.
Data from the investigation suggests there is a certain digital disparity: