How Technisys is elevating the digital banking experience with conversational AI

Technisys Chief Product Officer, Ricardo Zuasti talks about the addition of conversational AI to the Cyberbank digital core banking platform

Technisys has added conversational AI capabilities to our best-in-class, next-gen digital core banking platform with the acquisition of Kona, a conversational AI-powered innovator in the banking industry.

Watch the interview with our Chief Product Officer, Ric Zuasti below.

How can these new AI capabilities help banks?  

As the banking world continues to experience fierce competition, it is imperative for banks to find new ways to capture and retain customer engagement. With the integration of conversational AI from Kona, on the Technisys digital core banking platform, customers can more easily engage with financial institutions — ultimately helping banks to create a positive and memorable experience. By establishing a formidable and robust digital suite, Technisys empowers financial institutions’ customers with a hyper-personalized, proactive and data-driven experience designed to increase engagement, retention and loyalty. 

Want to find out more?

Click here to request a demo and learn more about how these new AI capabilities can help your bank embed finance to meet to meet specific customer needs, at point-of-sale.