Brochure | Cyberbank Konecta
We help banks to provide amazing customer support powered by human-like Artificial Intelligence.
Cyberbank Konecta is our conversational AI platform that enables companies to deliver memorable and personalized experiences to their customers in every interaction and across all digital channels.
Why does conversational banking matter?
The global transition to digital technologies has opened up new possibilities, especially in banking and finance. Successful digital companies are those that take the lead and embrace market needs, pursue continuous innovation, and constantly monitor changes in customer engagement. As a result, valuable insights are gained that direct institutions to adapt their products and/or create new ones.
Improving customer engagement is necessary to gain and maintain market share. Engaged customers are the key to growth. Banks must demonstrate that they care about their consumers' long-term financial happiness by personalizing interactions based on individual needs.
With Cyberbank Konecta you can:
- Increase loyalty
- Reduce identification time of your customers.
- Reduce call times in the call center.
- Serve your customers 24/7.
- Inform decision makers in real time.
- Extend your reach through integrated systems.
- Reduce operational costs.
- Reduce errors.
- Scale easily.
All of these Cyberbank Konecta processes are realized through a state-of-the-art, cloud-native, API-based banking platform, which enables banks to create intelligent digital experiences quickly and efficiently. In addition to Cyberbank Konecta, Technisys has solutions such as Cyberbank Digital and Cyberbank Core, which offer the market an end-to-end banking solution.
Looking for More?
Whether your business is retail, SME, corporate or payments, Cyberbank can help you kick-start your digital banking transformation in 3-8 months
Cyberbank Next-Gen Core enables you to create and refine products and services dynamically based on your customer’s needs and behaviors. All-in-one modern products plus deposits, loans and payments.
Cyberbank Digital enables you to create digital ecosystems and build exceptional, empathic digital experiences.
“One of the most important strengths of Technisys is the adaptability of the platform. We wanted to customize a lot of things. The technology and the integration in a pretty fast time frame were very important.”
“With Cyberbank we were able to launch a comprehensive digital experience for every touchpoint. With a focus on mobile, we’ve created a unique user experience while playing in an ecosystem without the need of writing code from scratch, saving precious time and money.”